Utility Failure

Actions to Take

Natural gas leak detected:

  • Evacuate the building using evacuation routes
  • Do not turn "on/off" switches on lights or electrical equipment
  • Stay to the right of hallways and stairs; do not use elevators
  • Assist people with disabilities if needed
  • Once outside, call UCPD at 9-1-1
  • Go to the building's Emergency Assembly Area (EAA) and notify emergency staff that you have evacuated safely

Electrical Power Failure:

  • Evacuate darkened areas with caution
  • Call Physical Plant at 827-4214 (8AM - 5PM) or Steam Plant at 827-4677 (after 5PM weekends/holidays), then call UCPD at 827-5222
  • Report the location and hazards of machinery or operations that were interrupted

Elevator Failure:

  • Report elevator failures to Physical Plant at 827-4214 (8AM - 5PM) or Steam Plant at 827-4677(after 5PM weekends/holidays), then call UCPD at 827-5222
  • If outsidethe elevator, try to communicate to trapped elevator occupants that help is on the way
  • If trapped inside the elevator, use the elevator phone to request help, or activate the emergency alarm within the elevator (The elevator phone has no dial tone so do not hang up after picking up receiver)

Flooding/Plumbing Failure:

  • Do not touch any electrical appliances
  • Call Physical Plant at 827-4214 (8AM - 5PM) or Steam Plant at 827-4677 (after 5PM weekends/holidays), then call UCPD at 827-5222
  • If it is safe to do so, lift valuable items above the reach of the water

Steam Line Failure

  • Leave the immediate area
  • Call Physical Plant at 827-4214 (8AM - 5PM) or Steam Plant at 827-4677 (after 5PM weekends/holidays), then call UCPD at 827-5222

Ventilation Problem (odors):

Call Physical Plant at 827-4214 (8AM - 5PM) or Steam Plant at 827-4677 (after 5PM weekends/holidays), then call UCPD at 827-5222 or Environmental Health and Safety at 827-5528